Privacy Policy

1. Introduction

Welcome to 7bd. This Privacy Policy explains in detail how 7bd ("we", "us", or "our") collects, uses, stores, and protects personal information about you when you access or use our website at https://7bd.vin and any associated services, including cricket betting, live casino, slots, crash games, fishing games, and all other gaming products we offer to players in Bangladesh and elsewhere.

By registering an account, depositing funds, placing bets, or otherwise interacting with our platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. If you do not agree with any part of this policy, please discontinue use of our platform immediately.

2. Information We Collect

We collect information in several ways: directly from you when you register or transact, automatically through your device and browser, and from third-party payment and identity verification providers. The categories of personal data we may collect include:

3. How We Use Your Information

The personal data we collect is used strictly for the following purposes:

• Account Management: To create, verify, and maintain your player account, process logins, and ensure account security.
• Transaction Processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records.
• Customer Support: To respond to your queries, resolve disputes, and provide assistance with your account, bonuses, and gaming activity.
• Legal Compliance: To comply with applicable anti-money laundering (AML), know-your-customer (KYC), and responsible gaming obligations.
• Platform Improvement: To analyse usage patterns, optimise game performance, improve user experience, and develop new features for Bangladeshi players.

4. Cookies and Tracking Technologies

7bd uses cookies and similar tracking technologies to recognise your device, maintain your session, remember your preferences, and gather analytical data about how you interact with our platform. Cookies help us deliver a seamless gaming experience whether you are using a mobile phone in Dhaka or a desktop in Chittagong.

We use strictly necessary cookies (required for the platform to function), preference cookies (to remember language, currency, and settings), and analytics cookies (to improve our services). We do not use advertising cookies to serve third-party ads. You may manage or disable cookies through your browser settings; however, disabling essential cookies may impair your ability to use certain features of 7bd.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share your information with trusted third parties only where strictly necessary and under appropriate data-protection agreements, including:

• Payment processors and local wallet providers (bKash, Nagad, Rocket, Upay) to fulfil your deposit and withdrawal requests.
• Identity verification and KYC service providers required to authenticate your account and prevent fraud.
• Regulatory or law enforcement authorities when legally required, or to protect the rights, safety, or property of 7bd and our users.

6. Payment Data and Local Methods

When you use local Bangladeshi payment methods such as bKash, Nagad, Rocket, or Upay to deposit or withdraw funds on 7bd, we collect and store the minimum information necessary to process and record your transaction. This typically includes your wallet reference number, transaction ID, and amount in BDT.

We do not store your full mobile banking PIN, password, or complete account credentials. Payment transactions are processed through secure, encrypted channels. All financial data is handled with the highest level of care to protect your funds and personal information at all times.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, and in accordance with any applicable legal obligations. Our general retention guidelines are as follows:

8. Your Rights

As a user of 7bd, you have the following rights regarding your personal data:

• Right of Access: You may request a copy of all personal data we hold about you at any time.
• Right of Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
• Right of Erasure: Subject to legal retention obligations, you may request deletion of your personal data when it is no longer needed for the original purpose.
• Right to Restriction: You may request that we restrict the processing of your data in certain circumstances.
• Right to Object: You may object to processing of your personal data where that processing is based on legitimate interests.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection principles.

9. Data Security

7bd implements robust technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes SSL/TLS encryption for all data in transit, secure server infrastructure, access controls limiting data access to authorised personnel only, and regular security assessments.

While we apply industry-best security standards, no internet-based system can guarantee 100% security. We encourage you to use a strong, unique password for your 7bd account, enable any available two-factor authentication options, and contact us immediately at [email protected] if you suspect any unauthorised access to your account.

10. Third-Party Services and Game Providers

7bd integrates games and services from reputable third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may collect limited technical data (such as game session identifiers) as part of delivering their gaming services. Each provider operates under its own privacy and data-security standards, which are contractually required to meet acceptable industry benchmarks.

Our platform may also link to or embed services for responsible gaming assistance and customer identity verification. These third-party interactions are limited to what is strictly necessary, and we vet all service providers to ensure they maintain appropriate data protections. We are not responsible for the privacy practices of independent third-party websites that you may choose to visit via links outside of 7bd.

11. Children's Privacy and Age Restriction

7bd is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Registration on our platform requires users to confirm they meet the minimum age requirement. If we become aware that a person under 21 has provided us with personal information, we will take immediate steps to delete that data and close the associated account.

12. Changes to This Privacy Policy

7bd reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or operational procedures. When we make material changes, we will update the "Last updated" date displayed at the top of this page and, where appropriate, notify registered users via their registered email address or through a prominent notice on our platform.

Your continued use of 7bd following the posting of changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information. If you disagree with the updated policy, you should discontinue use of our platform and contact us to request account closure.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7bd handles your personal data, please reach out to our dedicated support team. We are committed to responding promptly and resolving any privacy-related issues in a fair and transparent manner.